Legal

Privacy Policy

Last updated: April 2025

Our Commitment

Luminaly respects your privacy. This page explains what information we collect when you visit our website and enquire about our bespoke jewellery services.

Information We Collect

We may collect the following when you interact with this site or contact us:

  • Name and contact details (email, phone, WhatsApp) when you book a consultation
  • Design preferences, inspiration images, and budget range shared during consultation
  • Basic browser and device data, collected anonymously via analytics
  • Referring URL and pages visited, to help us improve the site

How We Use Your Information

  • To respond to consultation requests and manage your bespoke design project
  • To share design proposals, gemstone options, and progress updates
  • To understand how visitors use our site so we can improve it
  • We never sell, rent, or trade your personal data to third parties

Design Files & Images

Any design sketches, renderings, or photographs created during your project remain confidential. We may, with your explicit permission, use finished ring photographs in our portfolio. You may decline this at any time.

Cookies & Analytics

This site uses minimal, privacy-respecting analytics to measure page traffic. No personally identifiable cookies are set without your consent.

Your Rights

You may request access to, correction of, or deletion of any personal data we hold. Contact us at the address below and we will respond within 30 days.

Contact

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